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Who We Are

At VoxiAid, we redefine outsourcing for small and medium-sized businesses by delivering cost-effective, scalable, and high-quality customer support solutions. Our focus is on helping you grow by providing seamless, 24/7 support that enhances customer satisfaction and drives loyalty.

Our Story

Our Journey to Excellence

A customer support representative working focused and peacefully at night

Founded with a mission to simplify outsourcing for small and medium-sized businesses, VoxiAid was born to bridge the gap between growing customer demands and operational efficiency. Backed by years of experience in customer support and technology, we are committed to delivering tailored solutions that empower businesses to thrive.

Our Values

Excellence

Delivering unparalleled service quality.

Integrity

Building trust through transparency.

Innovation

Leveraging technology to improve efficiency.

Customer-Centricity

Putting your customers first, always.

A team of agents working with focus and dedication

Meet the Founders

SAHIL PAHLOO

CEO

Empowering businesses with scalable, customer-focused outsourcing solutions.

Image of Sahil Pahloo, Founder and CEO of VoxiAid

Taha Khan

COO

Driving innovation and excellence in customer experience solutions.

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Adam P

VPO

Architecting seamless, secure, and innovative support technologies.

An image of a male showcasing VPO

Our Mission

To empower businesses with reliable, scalable, and affordable outsourcing solutions that enhance customer experiences.

  • 2025
    🕧-Expand services to cater to e-commerce, healthcare, and SaaS industries. ​ 🕧-Achieve 10,000+ customer interactions with a 95% satisfaction rate.
  • 2024
    ✅-Launched Phase 1 operations, building workflows and processes for seamless customer support. ✅-Tested systems and tools to ensure scalability and quality.
  • 2026
    🕧-​Focus on adding three additional industries and solidifying a global 24/7 support presence.
  • 2023
    ✅-Conceptualized VoxiAid with a mission to simplify outsourcing for SMBs.

About VoxiAid

VoxiAid specializes in delivering cost-effective, high-quality customer support solutions for small and medium-sized businesses, ensuring exceptional experiences worldwide.

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